Refund and Cancellation Policy


Cancellation Policy:Once enrolled for any course/class/material with KPS CIVIL SERVICES (KPS INSTITUTE), KPS CIVIL SERVICES(KPS INSTITUTE) or its owners shall not refund the money or transfer the money to be adjusted against any other student. However, in some cases, the student can change the courses. In such cases, KPS CIVIL SERVICES (KPS INSTITUTE) will deduct administrative charges (Minimum 28% of the total payment), and put the remaining money as retained money. Retained money can be used only for new courses. Such cases shall be approved by KPS CIVIL SERVICES (KPS INSTITUTE).

Payment Refund Policy: – In case KPS CIVIL SERVICES (KPS INSTITUTE) receives extra payments for any course by any means, after receiving proofs for such claims, KPS CIVIL SERVICES (KPS INSTITUTE) will try to refund the extra charges within 15 days. The ways may include direct bank transfer using NEFT, in person/authorised representative cheque collection from KPS CIVIL SERVICES (KPS INSTITUTE) offices or any other means agreed by the student and the management of KPS CIVIL SERVICES (KPS INSTITUTE). For any bank related formalities during payment process KPS CIVIL SERVICES (KPS INSTITUTE) has no liability to pay for any damages which resulted solely due to bank processing or negligence from the side of the student. Students are advised to take up such matters directly with the bank and may proceed to consumer forums if not satisfied. KPS CIVIL SERVICES (KPS INSTITUTE) will try to help the students with constraints of time, work-force and other factors.

(Revised on 07.08.2018)

Why No Refund Policy?

Education is a service which cannot be measured in terms of how much has been delivered in the given time. Hence, keeping, this in view, KPS CIVIL SERVICES (KPS INSTITUTE) or its owners would not be liable to pay any amount as refund for any change in programme, duration, medium, means of communication or any other decision taken by the institute and its administration.

Note: KPS Civil Services was previously referred to as VKN Institute Private Limited. The refund policy for both remain the same.

(Revised on 01.06.22)